| 1. |
General |
| 1.1 |
Your privacy is important to us. This privacy policy is intended to give you confidence in
the privacy and security of the personal information we obtain from you whether you
upload information to our Website, download it, or are merely visiting our Website.
However, please note that we are not responsible for any use of your personal information
you provide to third party websites that may be accessed via this website. You will
therefore need to review the privacy policy of any third party websites that you use. |
| 2. |
Collection Of Personal Information |
| 2.1 |
When you use this website you may be asked for personally identifiable information such as your name, address, date of birth, email address, telephone number. By giving us such information you will need to consent to our using it in the manner described in this policy. You may withdraw your consent at any time by emailing us at privacy@traakit.co.uk. We will return or destroy your personal information within 5 days of receipt of your withdrawal of consent. |
| 2.2 |
Cookie information, pages you have requested and your IP address may also be recorded by us and/or third parties from your browser as set out in this policy. |
| 3. |
Use Of Personal Information |
| 3.1 |
We may use your information to process your service requests, provide access to
privileged areas of the website, personalise your visit to our site and to enable us to
review, develop and improve the products, services, and special offers we provide online.
We may occasionally carry out market research and send you details of services and
offers that we think will be of interest to you. If you do not wish to receive such information,
please ensure you e-mail unsubscribe@traakit.co.uk or alternatively when we send you an
e-mail, it will contain provisions to allow you to unsubscribe from these communications. |
| 4. |
Disclosure Of Personal Information |
| 4.1 |
We may provide information about you to our employees and agents in order to administer
any accounts, products and services provided to you by Radaw. |
| 4.2 |
We will not disclose your personal information to any third party unless you have
consented to such disclosure or where we are required to do so by law. Should you
breach our terms and conditions or terms of use or if we are under a duty to disclose or
share your personal data in order to comply with any legal obligation, we may disclose
your information to a relevant authority. This may include exchanging information with
other companies and organisations for the purposes of fraud protection and credit risk
reduction. |
| 4.3 |
Any disclosure of personal information will be strictly controlled and made fully in
accordance with current UK legislation, in particular the UK Data Protection Act 1998 (the
Act). For the purpose of the Act, the data controller is Radaw Limited. |
| 5. |
Right To Access Your Personal Information |
| 5.1 |
The Act gives you the right to access information held about you. You can obtain access
to your personal information held by us by sending a cheque for £10 (to cover
administration costs for collating this information), made payable to "Radaw Limited", to:
Data Protection Officer, Radaw Limited, Hill Farm, Station Road, Dullingham, Newmarket
CB8 9UT. |
| 6. |
Cookies |
| 6.1 |
We may create and access cookies (a piece of information which is stored on your
computer and allows us to identify if you have visited the site before) on your PC. Third
party advertisers may also create and access cookies, which will be subject to their privacy policies - we accept no responsibility or liability for the use of such third parties'
cookies. If you do not wish cookies to be placed on your PC, then they can be disabled in
your web browser. The option to do so is normally found in your browser's "security
settings" section. However, please note, permanently disabling cookies in your browser
may hinder your use of our website as well as other websites and interactive services. |
| 7. |
Security |
| 7.1 |
All account information is password protected. Where appropriate we use industry
standard SSL-encryption to protect data transmission. All security on our websites is
treated seriously and reviewed by our security & abuse team on a regular basis. |
| 7.2 |
We also undertake security steps, including extensive use of SSL technology, on our back
end systems that store customer account information. |
| 7.3 |
At Radaw we take security very seriously and make purchasing our services online as
safe as shopping at any other store. Your browser will go into secure mode before you
enter any personal or payment details. You can check that you are shopping in a secure
environment by looking for either a locked padlock or a key icon in the grey bar at the
bottom of your screen or for the when the address bar goes green. |
| 7.4 |
Being in 'secure mode' means that all of your details are encrypted to help keep them
secure. Encryption creates billions of code combinations to protect each transaction made
on our site, so your card details cannot be viewed by anyone else using the Internet. If you
are using one of the more recent browser versions, our site supports 256 bit encryption
and therefore keeps your details as safe as possible at all times. |
| 7.5 |
We only accept payments which are placed using Secure Socket Layer (SSL). This
technology prevents you from inadvertently revealing personal information using an
insecure connection. No credit or debit card details are stored on our servers once your
initial payment has been processed. They are stored securely with Protx. Once on their
systems, all sensitive data is secured using the same internationally recognised 256-bit
encryption standards. The encryption keys are held on state-of-the-art, tamper proof
systems in the same family as those used to secure VeriSign's Global Root certificate,
making them all but impossible to extract. The data they hold is extremely secure and they
are regularly audited by the banks and banking authorities to ensure it remains so. |
| 7.6 |
If you have any further concerns about security, please email our Customer Service team at customerservice@radaw.co.uk. |
| 8. |
Policy Changes |
| 8.1 |
Changes in this policy will be posted on our website. You are advised to check our website regularly to view our most recent privacy policy. |
